Privacy Policy

1. USER INFORMATION

FeetMedic Argüelles, S.L., as Data Controller, informs you that, in accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December on the protection of personal data and guarantee of digital rights (LOPDGDD), we will process your data as reflected in this Privacy Policy.
In this Privacy Policy we describe how and why we collect your personal data, what we do with it, who we share it with, how we protect it, and your choices regarding the processing of your personal data.
This Policy applies to the processing of your personal data collected by the company for the provision of its services. By accepting the terms of this Policy, you consent to the processing of your personal data as defined herein.

2. CONTACT

Company name: FeetMedic Argüelles, S.L.
Tradename: FeetMedic
CIF: B27662907
Address: C/ Evaristo San Miguel, 16 28008 Madrid.
e-mail: info@feetmedic.es

3. KEY PRINCIPLES

We have always been committed to providing our services with the highest level of quality, which includes treating your data securely and transparently. Our principles are:

Legality: We will only collect your Personal Data for specific, explicit and legitimate purposes.
Data minimization: We limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it has been collected.
Purpose Limitation: We will only collect your personal data for the stated purposes and only according to your wishes.
Accuracy: We will keep your personal data accurate and up to date.
Data Security: We apply appropriate and proportionate technical and organizational measures to ensure that your data is not harmed, such as unauthorized disclosure or access, accidental or unlawful destruction or accidental loss or alteration, and any other form of unlawful processing.
Access and Rectification: We have means for you to access or rectify your data whenever you deem it appropriate.: We have means for you to access or rectify your data whenever you deem it appropriate.
Retention: We retain your personal data lawfully and appropriately and only for as long as necessary for the purposes for which it was collected.
International transfers: when your data is to be transferred outside the EU/EEA it will be adequately protected.
Third parties: Access to and transfer of personal data to third parties is carried out in accordance with applicable laws and regulations and with appropriate contractual safeguards.
Direct Marketing and Cookies: We comply with applicable legislation regarding advertising and cookies.

4. COLLECTION AND PROCESSING OF YOUR PERSONAL DATA

The types of data that can be requested and processed are:

Identifying information.
Whenever we request your personal data, we will clearly inform you what personal data we collect and for what purpose. In general, we collect and process your personal data for the purpose of:
Appointment management.
To provide information, services, products, relevant information and news in the sector.
Sending communications.

5. LEGITIMACY

In accordance with applicable data protection regulations, your personal data may be processed provided that:

You have given us your consent for the processing of your data. You may, of course, withdraw your consent at any time.
Due to legal requirements.
Because there is a legitimate interest that is not undermined by your privacy rights, such as sending commercial information either by subscribing to our newsletter or because of your status as a customer.
Because it is necessary for the provision of some of our services through a contractual relationship between you and us.

6. COMMUNICATION OF PERSONAL DATA

Data may be shared with companies related to FeetMedic Argüelles for the provision of various services, acting as Data Processors. The company will not transfer data to any third party, except when legally required to do so.

7. YOUR RIGHTS

Regarding the collection and processing of your personal data, you can contact us at any time to:

Access your personal data and any other information indicated in Article 15.1 of the GDPR.
Rectify your personal data that is inaccurate or incomplete in accordance with Article 16 of the GDPR.
Delete your personal data in accordance with Article 17 of the GDPR.
Limit the processing of your personal data in accordance with Article 18 of the GDPR.
Request the portability of your data in accordance with Article 20 of the GDPR.
Object to the processing of your personal data in accordance with Article 21 of the GDPR.

If you have given your consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
You can exercise these rights by sending a reasoned and documented request to info@feetmedic.es.
You also have the right to lodge a complaint with the competent supervisory authority (www.aepd.es) if you believe that the processing does not comply with current regulations.

8. LEGAL INFORMATION

The requirements of this Policy supplement, and do not replace, any other requirements under applicable data protection law, which will prevail in all cases.
This Policy is subject to periodic review and may be modified by the company at any time. When this occurs, we will notify you of any changes and ask you to review the latest version of our Policy and confirm your acceptance.

9. SOCIAL NETWORKS

Feetmedic maintains a presence on social media platforms such as Facebook, Instagram, Twitter, YouTube, and Google+ to provide users with relevant medical information and to promote the various medical and podiatric services we offer.
By following, visiting, and interacting with our social media page, you consent to the processing of your personal data within those platforms. This data is not added to any personal data file. The information processed is solely that which the user makes public. Users can configure their privacy settings at any time through the privacy policies and terms of use of the respective social media platforms, which are the responsibility of the respective platform owners. You may exercise your rights of access, rectification, erasure, objection, restriction of processing, data portability, withdrawal of consent, and the right to lodge a complaint with the supervisory authority by contacting these platforms. You may exercise these rights by contacting us at info@feetmedic.es only if we have any control over the personal data you have published on social media.

You can access the privacy policies of social networks at:

10. COMMUNICATIONS VIA WHATSAPP BUSINESS

If you contact us through the WhatsApp Business button on this website, we will process your personal data, such as your name, telephone number and the content of the messages, in order to attend to your request, answer your queries, manage the pre-contractual or contractual relationship and, where appropriate, send you commercial information about our services when you have given us your consent.

Legal basis: your consent to respond to your inquiry and, where applicable, to receive marketing communications; and, where appropriate, the application of pre-contractual measures if you request information to contract a service.
Recipients: WhatsApp/Meta Platforms, Inc., which provides the messaging service and may involve international data transfers in accordance with its privacy policy and applicable safeguards (European Commission Adequacy Decision of 10 July 2023 EU-US Data Privacy Framework).

Retention: We will retain the data for the time necessary to manage your request, while we maintain the relationship derived from it and, afterwards, for the legal periods that are applicable.

Rights: You can access, rectify, delete, oppose, limit the processing and request the portability of your data by writing to the contact form or to info@feetmedic.es; you can also complain to the Spanish Data Protection Agency.

Commercial communication: If you authorize us to receive promotions, offers or news, we may use your data to send you these communications via WhatsApp or other equivalent means; you can withdraw your consent at any time.

Privacy Policy

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